Instruction film for the staff of all the branches of the retail drinks chain Gall&Gall. A salesman receives tips in the form of voice-overs about how to relate to customers. Be friendly, pay attention to the customer, be clear, expert and direct, try to form a picture of the customer in front of you and provide a service out past the door. The salesman in the film gets three kinds of customer in his shop: an indecisive one, an expert one and someone in a hurry. With the aid of 'the voice' he learns to be a real host in any situation. The film uses animation techniques.
You are now in the NFF Archive. The archive contains contains information on film, TV and interactive productions that were screened at past festival editions. The NFF does not dispose of this material. For this, please contact the producer, distributor or broadcaster. Sometimes, older films can also be found at the Eye Film Museum or the Netherlands Institute for Sound and Vision.